d*land

From Management.

Yesterday your Wrap % was 40%. This is extremely high. The average is 15%. Your Wrap % seems to keep going up. You really need to work on this. Make sure that you are using Wrap appropriately. It should only be used to wrap-up the call that you just got off of. It should not be used for going to places such as Diaryland. You should be using Idle Personal, Break or Lunch for things like this.

11.21.02 || 3:00 pm

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